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Our
mission:
To
enhance
the lives
of our
employees,
customers,
and community
by providing
the greatest
work
environment,
unparalleled
customer
service,
and genuine
care
for those
around
us.
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We invite you to experience
the difference that superior customer service
can make in processing your payroll.
We’re local people
who care about the small business owner in
northwest Oregon and southwest Washington.
How can we help? What
do you need? How can we best serve you? When
you tell us, we’ll listen. We’ll
engage. And take action.
We’re your neighbors.
By sharing the same community,
we also share many of the same Northwest goals,
values, and ideals.
When you need us, we’re
as close as your phone, and we’re always
available for personal face-to-face consultations.
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To underscore our dedication to serving you, we offer you these 5 fundamental
promises:
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Availability—We
promise to reply to all correspondence—phone, fax, and
e-mail—within two business hours.
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Problem
Solving—We promise to resolve any payroll
issue within 24 hours.
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Timeliness—We
promise to deliver your payroll on time, every time.
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Accuracy—We
promise to accurately enter all payroll data. (If you enter
data incorrectly, we will rerun your payroll at no additional
charge.)
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Flexibility—We
promise to honor all special requests with accuracy and consistency.
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If we fail to live up to any of these promises,
your next payroll is free.
How many service providers—let alone payroll providers—are
willing to put such strong guarantees in writing? That’s how confident
we are of our service. That’s how committed we are to your success.
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Personal relationships represent the backbone of our business. We value, nurture,
and encourage a caring, giving, and fun environment that allows the people of
our company to build friendships with one another. We do this not only because
it makes it enjoyable to be at work, but because it models the type of relationships
that we want our employees to develop with our customers.
How may we help you?
We are a local firm that cares about the small business owner
in greater Portland and our surrounding areas. We’re local people involved
in the local community, trying to help local businesses succeed. We do this by
not only doing our jobs right, but by caring about every person we come in contact
with.
“How can I help?” is a question at
the forefront in the mind of every employee at Portland Payroll. We hire, employ,
train, and retain only those individuals who believe this way and value relationships
over profits.
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When you partner with Portland Payroll, we’ll set up your new payroll account
fast, typically in less than one week.
We make it easy for you to report your payroll. Choose from
various reporting options—by fax, e-mail, telephone, or over the Internet. You’ll
especially appreciate our easy-to-navigate website interface.
Submitting your payroll online enables you to continually monitor
your payroll schedule and double-check any information before it’s processed.
Unparalleled service and support
When you’re facing payroll deadlines, it’s comforting to know that
we’re standing by, ready to assist you. Count on our customer care specialists
to handle your requests, from the routine to the extraordinary.
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Tabulate
the benefits
We
keep in close regular contact with you, offering
support, making recommendations, soliciting
special requests, and making every effort
to help you operate more efficiently.
We’re especially adept at customizing your processes and systems
to seamlessly mesh with ours. Experience unmatched ease and convenience, boost
administrative productivity, and save time and money.
A partner you can grow with
Our state-of-the-art payroll systems are fully extendable, so that
as you grow, we’ll continually adapt to your needs—right here in Oregon or anywhere
across the U.S. Portland Payroll is certified to handle your payroll needs in
all 50 states.
You can also depend on us to keep up to date on the latest
in payroll and tax legislation, as well as the most current advances in technology.
Enjoy peace of mind knowing that you’re always in compliance with governmental
rules and regulations.
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